Transera Contact Center

Firewall Exceptions for Transera Applet
On the Firewall:   - Open Ports 80 and 443 to the following IP addresses on the corporate firewall.    o  o  o...
Fri, 30 Sep, 2016 at 8:25 AM
Agent Stats are not correct
In the Historical Reports, Agents were logged in yesterday but their stats are no showing up.  Response: Agent statistics will only be processed o...
Fri, 30 Sep, 2016 at 8:28 AM
Having issues with the Agent Applet disconnecting.
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Fri, 30 Sep, 2016 at 8:31 AM