Transera Contact Center
On the Firewall: - Open Ports 80 and 443 to the following IP addresses on the corporate firewall. o 220.127.116.11/24 o 18.104.22.168/24 o...
Fri, 30 Sep, 2016 at 8:25 AM
In the Historical Reports, Agents were logged in yesterday but their stats are no showing up. Response: Agent statistics will only be processed o...
Fri, 30 Sep, 2016 at 8:28 AM
Verify that you are using the latest version of Google Chrome. Chrome is the preferred browser for using Transera Contact Center.
Fri, 30 Sep, 2016 at 8:31 AM