The Cloud PBX Unified Messaging feature allows greater flexibilty in receipt and management of incoming voicemails.  The following features are currently supported in the My Messages tab of My Phone:

Receive New Voicemail Notification

This feature allows a notification email to be sent to any email address or cell phone texting service.  Note that only a summary of the new messaage is included in the notification, not the actual message.  To activate this feature select "Get notified when a new message is received" in your dashboard.

Receive New Voicemail Through Email

This feature allows an email with attached .wav file containing the new voicemail message to be sent to any email address.  To activate this feature select "Send a copy of all new messages to another email" in your dashboard.

Note:  Reading a copy of a voicemail message from an external email box will not cause your voicemail message waiting indicator light to turn off.  This is because the Cloud PBX voicemail server cannot detect changes to emails once they have been forwarded out of the system.

Note:  Deleting a copy of a voicemail message from an external email box will not cause your voicemail message to be deleted from your Cloud PBX voicemail box.  This is because the Cloud PBX voicemail server cannot detect changes to emails once they have been forwarded out of the system.

Transfer to an Operator or Another Number

This feature allows callers to dial "0" to be forwarded to another phone number instead of leaving a message.  The forwarded number can be any number include your office operator or your mobile phone.  To activate this feature select "Allow callers to press "0" and transfer" in your dashboard.

 

Link to: http://altusuc.com/wp-content/uploads/2015/02/Altus-Unified-Messaging-QRG-R16_0.pdf